Terms & Conditions
Grand Travel Market LLC
All bookings are made
and confirmed by Grand Travel Market LLC, United Arab Emirates.
By booking a service
with us and completing the payment you are deemed to have agreed to the booking
terms and conditions. The services to be provided are those referred in details
in the proforma invoice sent to you earlier.
By agreeing to these
terms and conditions you confirm that information provided for this booking,
including names of the guests, number of adults and children (with their age),
arrival and departure dates are correct.
All prices stated in
the proforma invoice are in Arab Emirates Dirhams (AED) and are Net, inclusive
of taxes and service charges. All the booking details mentioned in the proforma
invoice, such as hotel name, room type, check-in and check-out date, number of
guests etc. once confirmed cannot be amended or cancelled. Any inclusions
mentioned, such as meal plan (Breakfast, Half Board, Full Board or All
Inclusive), transfers, extra bed etc. are included in the total amount. Any
supplements payable locally in the destination (e.g. Tourism Dirham) must be
paid directly at the hotel.
Once the booking is
confirmed and paid for, any amendments or cancellations will be subject to
availability and acceptance of the service provider. Grand Travel Market LLC
will not take responsibility for any changes in the confirmed booking details
made by the guest. The guest will bear any charges and expenses related to any
amendments, such as: number of adults/children, different room type, additional
If coming from
outside of the UAE it is the client’s responsibility to ensure that they are in
possession of the correct visas, permits and certificates. Grand Travel Market
LLC will not be responsible if the client is unable to reach the destination
due to any legal issues.
Although we have made
every attempt to verify the accuracy of statement made in our booking
documentation including website, vouchers and invoices, we cannot be held
responsible for any error, omission or unintentional misrepresentation that may
Grand Travel Market
LLC does not collect any data related to the credit cards used to pay for our
Should the client
have a complaint of any form about our services, please use the provided
contact details to communicate with us directly so that we can attempt to
rectify the matter.
Grand Travel Market
LLC reserves the right to cancel or amend the booking if the confirmed services
cannot be provided due to force majeure or unforeseen circumstances beyond our
control by service providers or local authorities. In this case, the money paid
will be refunded to the guest’s original payment method.